Returns & Exchanges

At Rennora Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.